Shipping policy

Thank you for visiting and shopping at Fursamarket. Following are the terms and conditions that constitute our Shipping Policy. This policy is designed to ensure transparency and a smooth delivery experience for our customers.

1. Shipment Processing Time All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location:

  • Standard Domestic Shipping: 3-5 business days

  • Express Domestic Shipping: 1-2 business days

  • International Shipping: 7-14 business days (varies by region)

Note: Delivery delays can occasionally occur due to unforeseen circumstances such as severe weather, carrier disruptions, or high holiday volumes.

3. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will generally become active within 24 to 48 hours.

4. Customs, Duties, and Taxes Fursamarket is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (including tariffs, taxes, and other border fees).

5. Damages and Lost Packages Fursamarket is not strictly liable for products damaged or lost during transit by third-party carriers. However, customer satisfaction is extremely important to us.

  • Damaged Items: If you received your order damaged, please contact us immediately and retain all packaging materials and damaged goods so we can assist you in filing a claim with the shipment carrier.

  • Lost Packages: If your tracking link shows as "delivered" but you have not received your package, please reach out to our support team within 7 days so we can open an investigation.

6. International Shipping We offer international shipping to select countries. Please note that cross-border shipments are subject to opening and inspection by customs authorities. We cannot guarantee exact delivery dates for international orders due to potential customs clearance delays.

7. Contact Us If you have any questions about this Shipping Policy or need further assistance with your order's delivery, please contact our support team:

  • Email: support@fursamarket.com

  • Website: Visit the "Contact Us" page on our site.